Customer experience no longer happens on just one site or in one campaign. It is built in every interaction, on every channel, at every moment. Yet too often, these touchpoints remain disconnected and conversations lack relevance or personalization.
A coherent experience. Personalized. Omnichannel.
Our Expertise
At Datawords, we orchestrate technology and human intelligence to create a seamless omnichannel experience that is locally relevant, automated, and emotionally resonant anywhere in the world.
By orchestrating agentic AI, automation, and full ecosystem integration (CRM, social, e-commerce…), we turn every moment into a unique conversation.
Omni-channel Clienteling
CUSTOMER
CARE
Smart assistants
On-demand services
Live chat
CUSTOMER ENGAGEMENT
Personalized messaging
Targeted campaigns
Loyalty activation
COMMERCE
& SALES
Conversational commerce
Seamless payment
Drive-to-store activations
Our Technology Whatsquaretm
The first AI-agent platform designed to create ultra-personalized and integrated conversational experiences.
